Frequently Asked Questions (FAQ)

1. How long does shipping take?

Most orders are delivered within 3–7 business days, depending on your location and courier service.

2. How can I track my order?

Once your order is dispatched, you'll receive a tracking number by email.

3. What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available during checkout.

4. Can I return or exchange an item?

Yes. Eligible items can be returned within 14 days of delivery, provided they are unused and in their original condition.

5. Will sold-out items be restocked?

Some popular designs may be restocked, while limited-edition collections may not return. Follow us or subscribe to our newsletter for updates.

6. How can I contact customer support?

You can reach us via email at skinlife.bangladesh@gmail.com or call +8801932-224222 during business hours.