Frequently Asked Questions
Most of our products are formulated to suit a wide range of skin types, including normal, dry, oily, and combination skin. We recommend checking each product's description for specific skin type recommendations and performing a patch test before first use.
Results vary depending on the product and your skin condition. Many customers notice improvements within 2–4 weeks of consistent use, while some treatments may require longer for optimal results.
Yes. We only source our products from trusted brands and authorized suppliers, ensuring every item we sell is 100% genuine and of the highest quality.
If you experience irritation or discomfort, discontinue use immediately and consult a dermatologist if necessary. If your order arrives damaged or incorrect, please contact our support team, and we'll be happy to assist you.
Store your skincare products in a cool, dry place away from direct sunlight and excessive heat. Always close the lid tightly after use to help maintain product freshness and effectiveness.
